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Posted - 11/13/2006 2:13:20 PM |
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regarding Stats/ Help Desk: from Keith
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Going forward, it is best if any stat or scoring errors are reported on the Help Desk and not to league forums. Everyone can find the Help Desk by either clicking the SUPPORT button at the top of the page or the orange Report Stats link in the footer.
By reporting them to the Help Desk and having all of these types of issues centralized, you'll know if you even need to report the issue - it may have already been reported.
It will also help to keep the league forums tidy and focused on league issues.
Also, the Help Desk sends emails directly to me and to my cellphone, notifying me in realtime of the issue.
I hope that you can understand that it is unreasonable to expect the administrator to go and visit every league forum in order to ferret out stat issues, especially as Customized Football grows in size.
Going forward, any stat errors reported on league forums are not guaranteed that they will be read by an administrator.
In addition, any stat issues that are posted on league forums will be deleted when found and those posts will not be counted towards each user's total # of posts (this is what gives you your rank on the forum pages).
Thanks for your understanding of this process and for your patience whenever stat issues have arisen. By being more systematic with these types of issues, Customized Football will be better for everyone.
Keith
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